I have stopped the service, but the pole does not switch off. What should I do?

Modified on Fri, 17 Mar 2023 at 02:35 PM

If you have stopped your service via the app, website or telephone, but do not switch off the kiosk, you do not need to contact us. The system has received your 'off' request and will administratively close the service. The next customer therefore does not use electricity at your expense.

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